FCV 585 White Screen

[Anonymous]

Put my boat in the water yesterday after 6 months, turned on the bottom machine, and nothing! I had power and any command was answered with a 'beep', but the screen didn't display anything. It's a separate system and I've never had any problems since the original installation in 2009. Anybody had this issue? Any ideas? Thanks.

 

[Johnny Electron]

Maybe the last time it was used the brill was turned down for night operations.
After a few minutes of turn on, try hitting the power button once quickly (Brill) and hit the right arrow several times to see if it brightens up.

 

[Anonymous]

Could be, we almost always end up returning at night. I'll try that. While I've got you here, do you know if the new FCV 588 is the same footprint as my FCV585? Looks like I already have the correct transducer, just not much space on the dash. Thanks.

 

[Anonymous]

I checked the dimmer and it goes from black to white, but still nothing on the screen. I did notice something however. I can use the 'brill' button as a stepper switch to dim or brighten the display. Never knew that. What's next? Thanks!

 

[Johnny Electron]

Yes, the FCV588 is the exact foot print if you decide to upgrade.
I would recommend sending the unit into our service center for repair evaluation.
You would send the unit to the Furuno Repair Facility with a detailed description of the problem. No RMA number or initial payment is required. Please make sure to include your contact information. The address is listed below for your convenience.

Furuno USA, Inc
Attn: Service Department
4400 NW Pacific Rim Blvd.
Camas, WA 98607-9408

The Service Center will contact you concerning cost and billing after the unit has been evaluated.
The Service Center has a $100 evaluation fee for out of warrantee items, but they will apply that towards the repair cost, if you choose to have it repaired. Repair time can vary depending on work load and season. Mostly 7-10 business days plus postal time. If you need to contact our service center they can be reached at 360-834-9300. (ask for the service center)

 

[Anonymous]

Johnny, thank you very much for your help.

 

[Anonymous]

Johnny, thank you very much for your help.

I'm Curious if you found out what was wrong with your FCV585 enginereid. I'm having the exact same issue with mine.

Thanks!