I will not torture the wonderful guys on the phone any longer. They said if I got video of issue to send it in but will do so here in case others having challenges.
13&16 XL units with 16 both chart master and transducer- using 165-50-200-SS260 combo
2 things both probably me but set me straight
W PBM on or off, the DFF 3 beam will compress to about 25% of screen and lose bottom data- if PBM is on, the alarm goes off. If PBM off, no alarm but no data- the 50/200 still has bottom.
I was told via phone (multiple people involved w this as CSR was checking with others) it had to do with the dialog box being open- as you can see it is not and issue was occurring.
13&16 XL units with 16 both chart master and transducer- using 165-50-200-SS260 combo
2 things both probably me but set me straight
W PBM on or off, the DFF 3 beam will compress to about 25% of screen and lose bottom data- if PBM is on, the alarm goes off. If PBM off, no alarm but no data- the 50/200 still has bottom.
I was told via phone (multiple people involved w this as CSR was checking with others) it had to do with the dialog box being open- as you can see it is not and issue was occurring.

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