I am having serious issues with the FA50 update. i was able to connect using the cmd window i pinged 172.31.1.1 but was unable to update. here are the issue according to chatgpt
Problems Encountered:
- Firmware Utility Confusion (nwuppg.exe):
- The update tool nwuppg.exe appears as a generic “Application” with no .exe extension shown, making it unclear whether it’s the correct executable.
- Running it directly causes the window to open and close instantly, with no visible progress or messages.
- Batch File (.bat) Issues:
- Furuno’s batch file runs but provides no visible confirmation or feedback.
- At one point, a command window returned the error:
“Windows protected your PC”
This warning interrupted execution and required manual override.
- IP Configuration Conflicts:
- Initial attempts followed an incorrect IP address setup (172.31.1.2) until it was clarified that Furuno’s instructions specify:
- PC IP: 172.31.1.100
- Subnet: 255.255.0.0
- After configuring this, ping 172.31.1.1 succeeded, confirming basic connectivity to the FA-50.
- Initial attempts followed an incorrect IP address setup (172.31.1.2) until it was clarified that Furuno’s instructions specify:
- No Response from FA-50 or Visible Progress:
- Despite following Furuno’s update instructions and confirming network connection, the FA-50 shows no signs of update activity.
- No lights, prompts, or messages indicate that the firmware process has started or completed.