1621 radar problem

[Wguinon]

My 1621 has sudenly developed a problem. I see a normal return on the shortest range scale. On all other ranges there is no return signal on the display. Is this a problem in the display or in the radome?

 

[C-Bass]

Good morning Wguinon,

Thank you for your inquiry. Based on the information you provided it sure sounds like the issues is likely with the Radome. Couple of things that could cause poor sensitivity would be a failing Magnetron or the MIC. You could contact one of Furuno's authorized support dealers for further troubleshooting and evaluation or you could send the Radome into a service center for further evaluation.

Where is the vessel located?

C-Bass.

 

[Wguinon]

She is right in my dooryard in Lincolnville Maine

 

[C-Bass]

Thank you for your prompt reply.

See post below

 

[Johnny Electron]

The repair service coordinator isn't a tech, so if you wish to discuss troubleshooting I recommend you contact tech support. If you wish to send the unit in for repair evaluation you don't need to contact the repair center for that. You just send it in with your request for repair evaluation. No RMA needed or pre-contact is needed.

Send to:

Furuno USA
Attn: Repairs
4400 NW Pacific Rim Blvd
Camas WA 98607