alexschewe
New member
I am writing to you about a problem we are having with a DFF1 Sounder.
It was connected to a Navnet VX2 RDP-149. According to the client, it was working until one day it stopped recognizing it. When connecting, there is no way in the Display to know if it recognizes it. We have tested even in the installation menu modifying the IP parameters, but this does not change. However, the LAN light flashes as if there is a data exchange.
The other test was done with the TimeZeroPro. The computer detects it on the network with IP 172.31.92.1. If I make a ping to the equipment, it responds. But trying to look for it in TZ the same thing happens and does not work or recognize DFF1.
When testing the Sounder in “Factory Test” mode (with Switch 3 on) as indicated in the operation manual, it emits echos. But it also cannot be detected over the network.
I hope you have some ideas on how to proceed.
Thanks,
Alex.
It was connected to a Navnet VX2 RDP-149. According to the client, it was working until one day it stopped recognizing it. When connecting, there is no way in the Display to know if it recognizes it. We have tested even in the installation menu modifying the IP parameters, but this does not change. However, the LAN light flashes as if there is a data exchange.
The other test was done with the TimeZeroPro. The computer detects it on the network with IP 172.31.92.1. If I make a ping to the equipment, it responds. But trying to look for it in TZ the same thing happens and does not work or recognize DFF1.
When testing the Sounder in “Factory Test” mode (with Switch 3 on) as indicated in the operation manual, it emits echos. But it also cannot be detected over the network.
I hope you have some ideas on how to proceed.
Thanks,
Alex.