TZT wireless settings

[Titanium91352]

I have twin TZT14, one TZTBB, and one TZT9 on the boat. When I try and connect to a wireless service, the system requests a security password, but when I enter it, it tells me invalid. I have tried with my marina service, and my hotspot on my Iphone which both work on my Nobeltec computer just fine. I just can't seem to get the password to be accepted. I even changed the password to a simple character string and it comes up invalid.

Suggestions?

Vince

 

[C-Bass]

Good morning Titanium91352,

What software version are you running in the TZT units?

Have you tried to "forget all wireless networks" then try to connect again to the wireless network of your choice. Please remember that the passwords are "case sensative" and the default keyboard that appears on your screen is in upper case letters. This has created some issues in the past with invalid password types.

Please try to forget all networks and start over with.

If you are still having issues with password and verified the letter case is correct. Is there a way for you to connect to a open network without a password to see if it works correctly?

Please let us know the software version of the TZT systems.


Kind Regards,
C-Bass.

 

[Titanium91352]

C Bass,

The system was updated in April when the DFF-3D and DFF1-UHD were installed. I will check when I am on the boat next.

I have tried forget all networks and making my password very basic like all lower case, all numbers, etc. No luck.

Vince

 

[C-Bass]

Did you master reset the unit after updating?

 

[Titanium91352]

C Bass,

I did not do the install so I can't say for sure it was done.

I did a quick search for Master Reset and the procedure must be contained somewhere deep in the manual and I have not located it. Can you give me a rundown of a master reset procedure.

My layout is:

TZT14 Master
TZT14
TZTBB
TZT9

I also have a Nobeltec Professional System on board if that makes a difference.

Vince

 

[C-Bass]

Next time your on your vessel please give a tech support a call and they can walk you through it. 360-834-9300