Navnet vx2 flashing screen

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Anonymous

Guest
I purchased a navnet vx2 chart plotter almost a year ago, local furuno dealer installed. The problem I am having is the chart screen flashes white and black poke a dots on all lower scale settings from .25 miles to 8 miles. I have talked to c- map and they deny the problem, my dealer has talked to furuno techs and they say they are working on the problem. This has been going on for almost a year now, the flashing screen is very anoying to say the least, plus you can't see anything on the srcreen, no markers, no channels, nothing but flashing screen. I feel I have been very patient, but enough is enough. I understand others are having this problem in the Gulf. Question here is does anyone know the problem, can it be fixed or do I need to return the product?
 

Johnny Electron

Administrator
Staff member
Captscott
I think I am aware of the issue you are talking about. It doesn't affect everyone. It has been reported in two areas that I know of, and only at close ranges. Normally, as a work around, you can lock the chart level of the range above and then range down. I understand your concern. Sometimes when dealing with many many lines of software code it can take time to find the core issue. Rest assured Furuno has been working with C-map on this issue. The good news is we should have new Vx2 software to address this issue in the next 30 days.
 
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Anonymous

Guest
Do I need to send unit back to factory tech or will this software be made available to me?
 

Johnny Electron

Administrator
Staff member
The software will be posted under the product on our web site. (http://www.FurunoUSA.com)
It will be available to all users for self updating just as we have the current software posted.
The update process consists of a normal SD memory card with the program being inserted into the unit where the chart normally goes in. The update takes about 2.5 mins. Here is a direct link to the instructions.

http://www.furunousa.com/ProductDocumen ... %20_3_.pdf
 
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