Help with GP1870F - card interfering with the connection

[rafaelmn]

Can anyone help me with this problem? If you want, I can try to record it in English, but just looking at the images will give you an idea of what's going on. Thank you very much!

Here are the links to the videos where I show the error happening:

 

[Titanic II]

The chart card could be bad. Insert the chart card into a computer, look at the files on the chart card. The chart card should look like this:



If you open the CHARTS folder you should see a list of files (the file names will be different becasue they are for a different area).



Please send a picture of what files are on the card. If you cannot read them then the chart card is bad.

 

[rafaelmn]

Here are the photos as requested. =)

 

[rafaelmn]

I've already replaced the card adapter, but the problem still persists.

 

[rafaelmn]

Can anyone help?

 

[Titanic II]

We have to eliminate the chart card as the cause of the problem. Are there any fellow boaters in your area that use this chart plotter? You could try your card in their unit and see if it reads. The other test is to try their chart card in your unit.

 

[rafaelmn]

Okay, I'll try and get back to you with some answers. Thank you