GP1971 Obsolete Chart?

bross

New member
Chart.jpgJust replaced a well used GP1850, with a new GP1971, with a BW285 transducer and new C-Map 4D chart. Contacted C-Map, chart is most current with files dated 11/18/21. Upon power up, I get the attached error message. Just received everything brand new in mid December and guess where C-Map sent me, lol. Thanks in advance, Brian.
 
Well there's nothing wrong with the unit, but perhaps something going on with the card. I would recommend you take it back to your dealer to verify if it does this (or not) on another device. Chart card issues should be routed to C-MAP for support. The other thing is to check the unit's software and make sure it's up to the latest software.

Hope this helps, :sail

-Maggy
 
Solved. Not going to mention any names, but be sure to use a reputable dealer. Mine used to be, but not any longer. They tried to copy a chart, took my $290 and don't want to talk about it. Funny, I spent 23K with them in 2013!
Anyway, thank you C-Map who honored my receipt and sent me a good chart card!
 
Good Customer advise,

Thanks for letting us know.

- Maggy
 
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