Hi Calico Jack and Other moderators.
Thanks again for explaining the situation, and for responding to our questions on this forum on a volunteer basis. We as passionate end users, ( and especially in this case as early adopters of new technology) do appreciate your individual efforts to get us the information we are looking for.
However, it is still disappointing that no formal response has yet been received, and that your management/parent company (whatever you want to call them) does not treat this forum, or our inquiries with more seriousness and respect. Afterall, we are the "real customers" who buy your products ( I personally purchased ~ $ 20K worth of your products in 2012).