Please send the unit to the Furuno Repair Facility with a detailed description of the problem. They have ovens and all sorts of test equipment to attempt to duplicate your problem. Give them as much detail as you can. No RMA number or initial payment is required. Please make sure to include your contact information. The address is listed below for your convenience.
Furuno USA, Inc
Attn: Service Department
4400 NW Pacific Rim Blvd.
Camas, WA 98607-9408
The Service Center will contact you concerning cost and billing after the unit has been evaluated. (if not warrantee)
The Service Center has a $100 evaluation fee for out of warrantee items, but they will apply that towards the repair cost, if you choose to have it repaired. Repair time can vary depending on work load and season. Mostly 7-10 business days plus postal time. If you need to contact our service center they can be reached at 360-834-9300. (ask for the service center)
Furuno USA, Inc
Attn: Service Department
4400 NW Pacific Rim Blvd.
Camas, WA 98607-9408
The Service Center will contact you concerning cost and billing after the unit has been evaluated. (if not warrantee)
The Service Center has a $100 evaluation fee for out of warrantee items, but they will apply that towards the repair cost, if you choose to have it repaired. Repair time can vary depending on work load and season. Mostly 7-10 business days plus postal time. If you need to contact our service center they can be reached at 360-834-9300. (ask for the service center)
