Network problems

[buckshot]

Would there be any setting that would cause a TZT2 to not respond to the network? I do not have any flashing lights at the hub , all my other equip is communicating fine. I tried a different ethernet cable that I know works also.
Thanks

 

[Johnny Electron]

No, there is no network ON or OFF setting. It sounds like a connection issue/hub/unit issue. I would bypass the hub and take something direct and see if it shows up in your sensor list after power cycling.

 

[buckshot]

This is a second had unit I just picked up. I unplugged the network cable from a working unit and plugged it into the new "used" unit. I got nothing, the light at the hub for that connection does not blink and the unit does not show on the sensor list. The network plug looks a little dirty. Is there a tool for cleaning the contacts?

I guess I didn't get a deal after all, I will plan on sending it in for repairs. :angry

 

[buckshot]

What do I need to do to send it in? I am only finding info on warranty repairs.
Thanks

 

[Johnny Electron]

Send the unit to the Furuno Repair Facility with a detailed description of the problem. No RMA number or initial payment is required. Please make sure to include your contact information. The address is listed below for your convenience.

Furuno USA, Inc
Attn: Service Department
4400 NW Pacific Rim Blvd.
Camas, WA 98607-9408

The Service Center will contact you concerning cost and billing after the unit has been evaluated. Repair time can vary depending on work load and season. Mostly 7-10 business days plus postal time. If you need to contact our service center they can be reached at 360-834-9300. (ask for the service center)

 

[buckshot]

Thanks Johnny