My new Navpilot worked fine for about a month and then suddenly started the issues.
First it would lose communication with the processor, then detect again and work fine. With time, this became more and more frequent and not always reconnecting. Then started a different communication error between the processor unit and control head with the rudder indicator flashing to one or the other direction. Now the new thing is that the control heads just switch themselves off. One moment everything is fine, the next - it’s off.
Sometimes both control heads switch off (not at the same time) and sometimes one will stay on.
On one occasion, one of the control heads got stuck on a communication error and wouldn’t reset nor be turned off. None of the buttons effected it. Had to be shut off from the breaker on the dc panel.
Any advice will be welcomed as the dealer that sold and installed it doesn’t want to fix it and I am due to start an ocean crossing in a week or two.
Thank you in advance!
First it would lose communication with the processor, then detect again and work fine. With time, this became more and more frequent and not always reconnecting. Then started a different communication error between the processor unit and control head with the rudder indicator flashing to one or the other direction. Now the new thing is that the control heads just switch themselves off. One moment everything is fine, the next - it’s off.
Sometimes both control heads switch off (not at the same time) and sometimes one will stay on.
On one occasion, one of the control heads got stuck on a communication error and wouldn’t reset nor be turned off. None of the buttons effected it. Had to be shut off from the breaker on the dc panel.
Any advice will be welcomed as the dealer that sold and installed it doesn’t want to fix it and I am due to start an ocean crossing in a week or two.
Thank you in advance!