MFD8/12 ha desaparecido el radar y sonda

[1298Marmi]

Al iniciar los equipòs no me sale ni el radar ni la sonda, he actualizado a 2.13 y nada , todo ha ocurrido de repente, alguien sabe cual es el
When I start the equipment, neither the radar nor the probe appears. I have updated to 2.13 and nothing, everything happened suddenly. Does anyone know what the problem is? Thanks.

 

[FishTech]

Is your network switch operational? If it is, then launch the Installation Wizard, do not hit skip, and see if the sensors reappear. It might just need to rebuild the configuration file.

 

[1298Marmi]

Thanks for your reply, they appear at first but then disappear again

 

[1298Marmi]

The sensors appear but then disappear again.

 

[FishTech]

They appear in the Installation Wizard? Did you click "Save and Exit"?
Do you only have one MFD or are there more?

 

[1298Marmi]

asistente de configuración me sale el radio de la sonda, pero luego desaparecen ya luego lo que me comentas, y si tengo MFD el 8y el 12 , yel 12 es el máster, y la versión que tengo en la 2.13

 

[1298Marmi]

Yes, I did everything you told me in the configuration wizard, the probe radius appears, but then what you told me disappears, and if I have MFD 8 and 12, and 12 is the master, and the version I have is 2.13

 

[1298Marmi]

When I am in the configuration wizard in the bar above, if you see the probe and the radar that are in stand-by until I start entering MA 2000, port 1, port 2, and then they disappear

 

[FishTech]

When the MFD boots up normally:
Menu - Radar - General - Radar Source
Make sure the selected radar name is open array or dome, not RD followed by a sequence of numbers.

 

[1298Marmi]

I can't do what you're telling me, the radar source and probe don't appear in the menu, so I can't select anything, they're all interconnected to a split with RJ45, it's as if they've been eaten, it's very strange, since the split does detect the radar's RJ45

 

[1298Marmi]

I'm sending you some photos of what he does

 

[1298Marmi]

 

[1298Marmi]

 

[1298Marmi]

Gracias

 

[FishTech]

The MFD is not seeing the radar.
You need to ensure that the radar has 48VDC and that the ethernet cable is in good condition.
When you say "split" do you mean switch?
Make sure that the HUB101 has 12-24VDC.

 

[1298Marmi]

I have everything correct, I don't know what's happening

 

[FishTech]

If you are certain that all ethernet cabling, switches, and power is correct, you may need to take it to a dealer or send the radar in for repair. It could be a failed component.

 

[1298Marmi]

I will try to change the wiring, and I will tell you how it went. Thank you very much for your collaboration and your time. I will tell you how it went. Thank you very much.