Depth Page showing blank white screen

[topcorner18]

Greetings,

I have dual TZT 14.1. For depth/fish finder I have the DFF1 but do not know sounder sensor model number. On a recent trip, I got an alarm that the fish finder signal lost.

I repowered the system today, did not get the alarm but have no depth reading on the TZT's and the fish finder display page is just a white page. I disconnected the power to the DFF1 and got the "Fish finder signal lost". Reattached the power and the alarm clear but still no depth/still white screen.

Went into the menu for sounder and saw there was none selected so I clicked DDF1. No change. The Sounder menu has a place for selecting the sensor but I do not know the model number of mine. How can I determine the model number?

Any ideas or suggestions on fixing the "white page" problem?

Thanks!

 

[Deep Blue]

topcorner18,

When you get that white screen on your sounder page, is there any Range Scale on the right side of the screen..? :think

This could be a result of a Network Cable not making a good connection (RJ45 Connector) to the DFF1 Module, the Hub, or to the VX2 Display.

- Deep Blue

 

[topcorner18]

Good question - I will get back on the boat and check for range and also reseat both ends of the cable and let you know.

 

[topcorner18]

FIred up the system tonight. Blank white screen with no range scale, no depth information on my data pages, and no soundings in the display.

I removed and reseated all the cables at the DFFi and the network cable that runs from the DFF1 to my Port side furuno (where it has always gone.) When I remove the power cable from DFF1 I get the message that the FishFInder has disconnected so it appears when the power is on, the TZTs see it. Seems like the sensor has disappeared and as I mention in my original note, there does not seem to be a sounder model selected and I don't know how to find my model. It is about a foot long down in the engine room floor. WOuld it be stamped on it somewhere?

Thoughts on next steps?
Thanks

 

[Deep Blue]

topcorner18,

Would it be possible to provide a picture of what you are seeing on the Sounder Screen..?

- Deep Blue :think

 

[topcorner18]

This is Port TZT has full screen fish finder window - all white.

The rest of the photos go thru the current menu settings for the sounder.
Can see DFF1 is selected but no transducer. I tried transducers 520-SPSD, 525-SPWD and 520-5MSD. Nothing changed.




I also tried to run the simulator, still white screen. I saw two reset buttons under the simulator but did not know if they reset the entire furuno system or just the sounder so I stayed away from those. I don't mind resetting the sounder as I have recorded all the settings but do not want to reset the entire system.

 

[topcorner18]

Rest of menu photos:
This one shows the simulator in shallow mode. When I exited out of the menu system nothing had changed.



This one shows the transducer selection blank and is where I tried the three xducrs mentioned in the previous reply. Again, When I exited out of the menu system with each try nothing had changed.

 

[Deep Blue]

topcorner18,

I noted that the External KP has been turned "ON". :noway


Please select the External KP to "OFF" and this should restore sounder operations. You still might have to select the correct transducer that is connected to your DFF1.

-Deep Blue

 

[topcorner18]

Thanks Deep! I'll give it a try next time on boat and will update

 

[Deep Blue]

:jump keep me posted.

-Deep Blue

 

[topcorner18]

Deep Blue,

It worked! Here is a photo of the screen with my boat docked at my house after depth sounder running for a few minutes. Waster is about 7 ft.

One more question - is there a way to increase the size or "boldness" of the depth indicators on the right side of the display? I can hardly see them.

I also have no idea how that external KP got enabled. I don't think I have ever been on that actual set-up page but then, I don't know how a transducer or DFF1 was also not selected. Oh well, Back in action.

Thank you!
Tim