Error Messages TZTouch 2

CQuestII

Furuno Fan
I have 2 - TZTL15F units and one TZTL12F networked to 711c autopilot, BBWX3 and DRSA12AX radar.

The problem I am having is primarily when I try and add the 12" display into the network. It keeps causing connection messages to pop up for the Radar and Sirius saying connection loss. The radar also shows "No Power" however, the radar has no problems when the 12" display is not connected. When I go to look at what units are connected, the 15" display that has the transducer connected is not shown. Likewise, the 12" display does not show the sounder data.

I went out and ran the boat yesterday with just the 2 15" units and had no problems or error messages. The radar works good as does the Sirius weather.

I updated the software to 5.03 on all units. Any help is appreciated.
 
CQuestII,

We have a few questions before we make a recommendation.

1) What HUB are you using?

2) Do you have the NMEA2000 backbone connected to all displays?

3) Did you perform a master reset after you updated the software on all devices?

4) What units show up in the Sensor List in the Initial Setup screen? Is there an IP conflict? We want to make sure the IP Addresses are different.

Let us know and we can help out.

StoneFly
 
1. I am using a Linksys 8 port pro switch.

2. Yes - I have nema 2k to all displays and devices.

3. I am not sure. I followed the instructions where I downloaded the updates. The two 15" displays had the 5.02 and the 12" had the 5.03 but I updated all with the same update to make sure they all had the same software. Please explain how to do a master reset.

4. On 15" unit Starboard - it shows all units 2 - 15" and one 12" (Radar and Sirius). On the 15" Port Unit it only shows the 15" Starboard Unit, radar and sirius the 12" display is not shown. The 12" display shows the 15" Starboard unit but it is in Red on the far left. The Transducer is attached to Port 15" it works on the 15" Star but not on 12".

I do see some conflicts now that you have mentioned it. (Red)

15" Starboard:
15" Star = 172.031.252.002
15" Port = 172.031.252.001
12" Disp = 172.031.252.001
Radar = 172.031.003.019
BBWX3 = 172.31.200.20

15" Port:
15" Star = 172.031.252.001
15" Port = 172.031.252.002
12" Display = Not Shown
Radar = 172.031.003.019
BBWX3 = 172.31.200.20

12" Display:
12" Disp = 172.031.252.001
15" Star = 172.031.252.002
15" Port = Not Shown
Radar = 172.031.003.019
BBWX3 = 172.31.200.20


How can I manually change the IP Addresses?
 
CQuestII,

We recommend performing a master reset on the TZTL12F.

Instructions attached.

Please let us know the results of this.

StoneFly
 

Attachments

  • TZtouch2 Factory Reset.pdf
    113.8 KB · Views: 94
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